At Sirius Atelier, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, store, manage, and use personal information (as defined below) in compliance with
Singapore’s Personal Data Protection Act 2012 (“PDPA”) and other applicable laws. By sharing your personal information with us, you consent to the terms outlined in this policy, including its collection, use, storage, access, transfer, and processing. If this policy is updated, the revised version will be published on this page. Continued use of our services constitutes acceptance of these changes.
Our Commitment to You
1 .1 . Your trust is our priority. We are dedicated to protecting your personal information and ensuring transparency in how it is collected and used. This policy serves to empower you with the knowledge necessary to make informed decisions when interacting with Sirius Atelier’s websites, products, and services.
Definition of Personal Information
2.1 . Personal information refers to any data that identifies or could identify you directly or indirectly. This includes details like your name, contact information, identification documents (e.g., NRIC or passport), and other sensitive data such as health information or religious beliefs. For the purpose of this policy, the term applies only to natural persons/individuals. What Personal Information We Collect
3.1 . To provide tailored products and
services, we may collect the following types of personal information:
- Identification details: Name, date of birth, nationality, and identification documents.
- Contact information: Addresses, phone numbers, email addresses, and other communication details.
- Payment information: Credit card details, billing addresses, and bank account information.
- Product/service usage: Details about the products or services you’ve acquired.
- Communication records: Interactions such as phone calls, emails, LiveChat sessions, or support tickets.
3.2. For website visits, no personal data is collected unless explicitly provided. However, technical data such as cookies, IP addresses, and browsing duration may be captured for analytical purposes. Cookies and Tracking
3.2.1 . Cookies: Cookies are small data packets stored on your device to enhance website functionality. While cookies do not directly identify you, they allow us to tailor your browsing experience. You can modify your browser settings to manage or reject cookies, but doing so may limit certain website features.
3.2.2. Tracking: Advertising cookies and pixel tags may be used to monitor website visits and marketing effectiveness. Emails sent via third-party services may include tracking to deliver targeted communications.
Links to Third-Party Websites
3.2.3. Please note that this Privacy Policy applies solely to Sirius Atelier’s platforms.
We encourage you to review the privacy policies of any third-party websites you access through our links.
How We Collect Personal Information
4.1 . Personal information may be collected directly from you, your authorized representatives, or publicly available sources in the following ways:
- When you communicate with us (e.g., contact forms, emails, or calls). When you register an account or subscribe to our services.
- When you participate in surveys, contests, or loyalty programs.
- When you visit our offices or browse our website.
- Through social media interactions. We may also collect personal information from third parties with your consent or where permitted by law.
How We Use Personal Information
5.1 . Your personal information may be used for purposes including, but not limited to:
- Fulfilling legal and regulatory obligations.
- Verifying your identity and processing your requests.
- Providing and managing products and services.
- Resolving issues, processing payments, or addressing inquiries. Detecting and preventing fraudulent activities.
- Improving our products, services, and customer experience.
- Conducting research, generating anonymized reports, and analyzing data.
- Communicating updates, promotions, or benefits related to our offerings. Maintaining records for legal or security purposes.
- Complying with applicable laws or requirements from regulatory authorities.
Disclosure of Personal Information
6.1 . Sirius Atelier does not sell or disclose your personal information to third parties, except in the following cases:
- To comply with legal obligations or regulatory authorities.
- To service providers, agents, or contractors assisting us in delivering services.
- To business partners offering related products or services.
- For payment processing or debt collection.
- With your explicit or implied consent.
Incomplete Personal Information
7.1 . Providing accurate and complete personal information is essential for us to process your requests and provide our services. Failure to provide required details may result in delays or inability to fulfill your requests.
Your Rights
8.1 . You have the right to access and update your personal information held by us. To request corrections or updates, please email remialiya@gmail.com with your name, contact details, and relevant information. Requests will typically be processed within 21 days.
8.2. In certain circumstances, access may be restricted (e.g., if information pertains to confidential matters). If so, we will inform you of the reasons.
8.3. If you wish to opt-out of marketing communications, please contact us, and we will update your preferences accordingly.
Your Responsibilities
9.1 . You are responsible for ensuring that the information you provide is accurate and up to date. If sharing third-party information (e.g., for dependents or authorized representatives), you must have their consent and inform them about this policy.
Data Retention
10.1 . We retain personal information as long as necessary to fulfill legal or business obligations. This includes complying with laws, protecting our interests, or addressing customer needs. Policy Updates
This Privacy Policy may be revised periodically. The latest version will be published on our website and will supersede any prior versions. Please check regularly for updates.